The term Knowledge Management refers to the processes of creating, sharing and using knowledge, know-how and information within an organization in order to make good decisions. It integrates with continuous improvement and process optimization efforts by facilitating complex problem solving and innovation through tools such as TRIZ and PICC, thus providing a competitive advantage to the company.
DIFFERENT KINDS OF KNOWLEDGE
Knowledge management can be linked to several levels of knowledge, all crucial to the proper functioning of the company:
- Data are words, numbers, graphs or images that have no meaning in their present form and must be treated and contextualized in order to acquire them.
- Information is made up of processed and contextualized data.
- Knowledge refers to information and skills acquired through experience or training.
- Intelligence is the ability to understand the interdependence of facts. That is what we learn from what we do.
- Wisdom is the ability to judge the veracity and generability of knowledge and apply it to the company’s project.
To better meet the needs of companies, Exelop has developed the Torch Light Model, which allows knowledge management tools to be classified in relation to the level of knowledge on which they operate. This model gives companies a clear picture of their strengths and weaknesses in knowledge management.
Knowledge Management White Paper
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We will send you the Knowledge Management white paper and its related Torch Light Model© tool at the email address you provide here below.