Six Sigma is a structured project management method that aims to rapidly improve the quality and the efficiency of processes in a sustainable and measurable way by removing any variability in those processes. The objective is to have processes that contain a minimum number of errors (the aim being 4 errors per million operations).
A key benefit of the Six Sigma methodology is that it allows positive change to take place at staff level. This method engages your employees, because it is based on sound analysis of processes and on concrete measurements which make it easier to find solutions to problems. The result translates into better staff motivation and therefore higher productivity.
The method can be applied to any type of process, be it administrative, logistical, manufacturing or commercial.